Refunds are only processed for faulty or defective products and may be issued either as a replacement product or a refund of the amount paid.
If you are not satisfied with your purchase (change of mind is not applicable), we can process a refund via Bank Transfer, JazzCash, or Easypaisa, subject to the following conditions:
-
Items must be returned unused within 7 days of delivery.
-
Products must be in their original condition and packaging.
PLEASE READ CAREFULLY
-
Change of mind is not applicable on any order.
-
However, if you wish to return a product that is not faulty but you simply did not like it, you must ship the product back to our warehouse address (provided after return confirmation).
In such cases:
-
A 25% restocking fee will be applied.
-
A shipping fee of Rs. 200 will be deducted.
-
Return shipping charges are the customer’s responsibility.
Refund Amount = Amount Paid – (Rs. 200 + 25% Restocking Fee)
Refunds will be processed within 7 working days of receiving the returned product at our warehouse.